Building Good Relationship with Your Chinese Supplier

China is factory of the world, so, when we speak global sourcing, China is on the top of list. Once you find a Chinese supplier and decide to work with it, it’s essential to build and maintain a strong and healthy relationship. We believe below aspects are critical for building good relationship between you and your Chinese supplier.

1. Capability

The supplier has to be able to do what you need them to do. Can they make your product out of the material you need? But the next step is also crucial. Can they grow with you? 

Do they have multiple manufacturing capabilities? 

Can they scale up? Do they want to?

2. Communication 

Responsiveness is an important attribute in any relationship. You want to be able to get in touch with your supplier when you need them, and you want them to communicate with you as well. If your supplier is overseas, this is even more important. Make sure to have a native speaker who can translate for you on your calls. 

How frequently will they report to you?

Will they call or email?

Who will be your point of contact?

Will you receive written reports? How regularly?  

3. Transparency

Open, honest communication is what customers are looking for. Customers want to see where their products are being made. They want a supplier that welcomes them to the factory floor.

When can I visit the facility?

How much notice do you need?

Can I get a list of references and other customers?

Who are some of your suppliers?

4. Quality

Obviously, products are useless if they don’t perform to standard. Customers are looking for suppliers who can meet the basic industry performance standards, and in many cases, outperform those standards. They are looking for a supplier who makes a part right the first time, and every time after that.

What is your quality plan?

What testing capabilities do you have at your facility?

Your company’s success will be built on a good sourcing strategy and creating a sound sourcing process. By measuring the performance of your suppliers, and aligning their capabilities with your needs, both your businesses will be set up to excel and flourish. And that’s the best kind of partnership. China sourcing agent – Elksourcing have capabilities to fulfill your need.